Where can I collect or return my sets?

• Our hire department is based in Breda. In exceptional cases, other locations may be possible, by arrangement.

Have the items I’m hiring been inspected?

• Yes, all items we hire out have been inspected at least a few months ago. If you plan to hire something for longer than a few months, this is always possible on request.

Do I need to have completed training to use these items?

• Yes, it is crucial that users are competent and familiar with the use of this equipment.

Skylotec ActSafe ACX

• 1x Carrying case, 1x Remote control, 2x High-capacity batteries, 1x Charger, 1x Skylotec ActSafe ACX

Battery-powered winch for moving loads or people, with a maximum working load of 220kg. Speed continuously adjustable from 0–24m/min. Prices below are exclusive of VAT

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Skylotec ActSafe ICX

• 1x Carrying case, 1x Husqvarna BLI-200 battery, 1x Charger, 1x Skylotec ActSafe ICX

Battery-powered winch for moving loads or people, with a maximum working load of 185kg. Speed continuously adjustable from 0–24m/min. Prices below exclude VAT

Enquire about availability

Cresto ResQ RPX200 Extended Vacuum+ including 150 metres of rope

• 3x connectors, 3x webbing slings, 1x pulley, 1x rope clamp, 1x edge protector, 1x rescue and evacuation device including 150 metres of rope, 1x transport case including vacuum packaging

Automatic evacuation and rescue device with integrated lifting function for professional use in industry and construction. Can optionally be powered by a power tool. Prices below are exclusive of VAT

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Cresto ResQ RPX200 Extended Vacuum+ incl. 200 metres of rope

• 3x connectors, 3x webbing slings, 1x pulley, 1x rope clamp, 1x edge protector, 1x rescue and evacuation device including 200 metres of rope, 1x transport case including vacuum packaging

Automatic evacuation and rescue device with integrated lifting function for professional use in industry and construction. Can optionally be powered by a power tool. Prices below exclude VAT

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Global Wind Organisation (GWO)

• 1x Helmet, 1x Full-body harness, 1x Frog Connector, 1x Positioning line, 1x Double elastic Fall arrest lanyard, 1x Rucksack

Complete set for work in the wind energy sector. Prices below are exclusive of VAT

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Terms and Conditions

Below you will find the terms and conditions that apply to all agreements arising from the service(s) and/or product(s) offered by SafetyPro.

SafetyPro (Part of We Enable Climbers BV)

Article 1 – Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below:
1.1 SafetyPro, with its registered office at Arduinstraat 20, Breda, registered in the Trade Register of the Chamber of Commerce in Breda under number 53562372
1.2 Online Shop: a system managed by SafetyPro through which products are offered to third parties via the Internet and which these third parties may purchase, known as distance selling.
1.3 Agreement: any agreement concerning distance selling between SafetyPro and the Buyer, which has been concluded via the Online Shop.
1.4 Product: the product(s) and/or service(s) offered by SafetyPro in the Online Shop.
1.5 Buyer: the purchaser of goods and/or services, being either a natural person or a legal entity.
1.6 Price: the price of the goods or services offered, as stated in the sale in the Online Shop, excluding any additional costs.
1.7 Terms and Conditions: these general terms and conditions
1.8 In writing: By fax, email or letter

Article 2 – Formation of the Agreement

2.1 The Contract is concluded when the Buyer has placed an order in the SafetyPro Online Shop by completing the following steps:
- selecting one or more Products from the
SafetyPro Online Shop
- adding this selection to the shopping basket by clicking the ‘Add to basket’ button
- confirming the order by clicking the checkout button
- filling in their personal details
- choosing a payment method
- Accepting SafetyPro’s Terms and Conditions
- submitting the order by clicking the ‘Submit’ button after you have read the full order summary
- receiving an order confirmation from SafetyPro at the email address provided by the Buyer. The contract is then deemed to have been concluded, whether verbally, by telephone or in writing.
2.2 The order confirmation is deemed to have been received by the Buyer one day after it has been sent by SafetyPro. In the event of non-receipt, the Buyer must notify SafetyPro in writing.
2.3 The order confirmation shall contain the following information:
- the order number
- a general description of the Product ordered
- the price of the Product ordered
- the number of Products ordered
- the total amount of the order, including additional costs such as delivery charges and/or cash-on-delivery charges
- the Buyer’s personal details, such as name, billing address, delivery address, email address and telephone number
- the chosen payment method
- SafetyPro’s contact details
2.4 SafetyPro is entitled to refuse an order or enquiry, or to impose special conditions on the delivery.

Article 3 – Application of Terms and Conditions

3.1 These Terms and Conditions apply to all Agreements entered into, to the exclusion of any other general terms and conditions.
3.2 The Buyer may at any time view and print the Terms and Conditions in the Online Shop.
3.3 Any provisions deviating from these Terms and Conditions must be agreed in writing between SafetyPro and the Buyer. The other provisions of these Terms and Conditions shall remain in full force and effect alongside the agreed deviating provisions.
3.4 SafetyPro reserves the right to amend these Terms and Conditions and the content of its Online Shop at any time.

Article 4 – The Offer

4.1 The Product offered in the Online Shop is depicted and/or described as clearly and accurately as possible. SafetyPro shall not be liable for any discrepancies of any kind.
4.2 All sales made in SafetyPro’s Online Shop are non-binding and are subject to the availability of the Product.
4.3 If a specific offer has a limited period of validity, this restriction will be clearly stated in the offer.

Article 5 – Cancellation

5.1 Upon receipt of the Product, the Buyer has the right to withdraw from the Contract with SafetyPro within 14 days without giving any reason, subject to paragraphs 2 to 5 of Article 5
5.2 If the Buyer wishes to exercise the right of withdrawal referred to in paragraph 1, the Buyer must notify SafetyPro of this in writing within the period specified in paragraph 1.
5.3 Upon terminating the Contract as set out in paragraphs 1 and 2 of this Article, the Buyer must immediately return the Product to SafetyPro, accompanied by the proof of purchase. The cost and risk of this return shipment shall be borne entirely by the Buyer.
5.4 SafetyPro reserves the right to refuse a return or to credit only part of the amount in the following situations:
- where the proof of purchase is missing
- where the original packaging is missing or damaged
- where the Product shows visible signs of use
- where the Product is damaged
5.5 The right of withdrawal set out in paragraph 1 does not apply to products that are perishable, made to measure, or manufactured specifically to the Buyer’s specifications.
5.6 In the case of the sale of goods and services to businesses (business-to-business, B2B), the statutory cooling-off period of 14 days does not apply.

Article 6 – Refund following termination of the Contract

6.1 Any payment made for the delivery of the Product in respect of which the Contract has been terminated in accordance with Article 5(1) and (2) or Article 7(2) of these Terms and Conditions shall be refunded by SafetyPro to the Buyer as soon as possible, but no later than within 30 days, less any delivery costs incurred by SafetyPro and less any commission charged by the credit card company if payment was made by credit card.

Article 7 – Prices

7.1 All prices quoted are in euros and include any government-imposed levies, such as disposal charges, but exclude additional costs, such as delivery charges and/or cash-on-delivery charges.
7.2 If, after an order has been placed but before actual delivery, SafetyPro increases the price of the Product sold, for whatever reason, the Buyer shall be notified of this immediately in writing. The Buyer has the option to terminate the Agreement within five working days of the date of SafetyPro’s written notification regarding the price increase. This must be done by notifying SafetyPro in writing.

Article 8 – Payment

8.1 All payments must be made in advance via:
- iDEAL
- Prepayment
- Cash on delivery
- Credit card
- Invoice (prepayment only for legal entities)
Or:
- Invoice, with a payment term of 14 days, available only to legal entities and only subject to SafetyPro’s approval.
8.2 If the Buyer makes use of the option to pay in advance via
bank or postal bank, they must have paid SafetyPro within 10 days of the date on which the Agreement was concluded. In the event of failure to pay on time, SafetyPro shall regard the Agreement as terminated.
8.3 Where payment is made against an invoice, payment must be made no later than 14 days after the invoice date.
8.4 If, following a formal notice, the Buyer remains in default of payment of the amount due, the Seller is entitled to increase that amount by the collection costs. These collection costs include both the judicial and extrajudicial costs charged to SafetyPro by solicitors, barristers, bailiffs and any other parties engaged by SafetyPro for the recovery of the amount due.

Article 9 – Delivery

9.1 SafetyPro shall fulfil accepted orders as quickly as possible. The maximum delivery period is 30 working days after receipt of payment, unless expressly agreed otherwise.
9.2 If a Product is (temporarily) out of stock, or if for any other reason it cannot be delivered or can only be delivered in part, the Buyer will be notified of this within 30 working days of placing the order. In such a case, the Buyer is entitled to cancel the order free of charge.
9.3 If delivery of an ordered Product proves impossible, SafetyPro shall endeavour to find a replacement product in consultation with the Buyer.
9.4 Where a replacement product is supplied, it will be stated at the time of delivery that this is a replacement product. If there is a price difference, SafetyPro will consult with the Buyer and set out the arrangements in writing.
9.5 The place of delivery shall be the Buyer’s residential or business address last notified to SafetyPro, unless otherwise agreed in writing.
9.6 The delivery times specified by SafetyPro cannot be regarded as strict deadlines, unless expressly agreed otherwise in writing.
9.7 SafetyPro shall not be liable for any loss suffered as a result of the delivery period being exceeded. Should liability for damages nevertheless arise, this shall at all times be limited to the amount of the invoice.
9.8 Orders are processed in the order in which payments are received, unless the Buyer has opted for cash on delivery. In the latter case, the order will be processed immediately upon the conclusion of the Agreement. Products are not reserved.

Article 10 – Transport and transport costs

10.1 SafetyPro bears the risk of damage to or loss of the Product ordered by the Buyer until the time of delivery. At that point, the risk passes to the Buyer.
10.2 The amount of the delivery charges, as well as the allocation of these costs between the Buyer and SafetyPro, will be determined periodically by SafetyPro and stated separately in the Online Shop under the ‘Delivery Charges’ section.

Article 11 – Retention of Title

11.1 All Products delivered to the Buyer remain the property of SafetyPro until SafetyPro has received full payment of all outstanding invoices relating to the Buyer in question, plus any additional costs.

Article 12 – Complaints

12.1 Complaints regarding defects in purchased Products and/or other complaints must be submitted to SafetyPro as soon as possible, and no later than 2 months after such defects or issues are discovered. Complaints must be submitted in writing.
12.2 The Buyer must demonstrate that the complaint relates to an Agreement concluded with SafetyPro.
12.3 Upon receipt of a written complaint, SafetyPro will contact the Buyer within 3 working days to explain how the complaint will be handled. SafetyPro endeavours to resolve every complaint as quickly as possible, but no later than within 30 working days.

Article 13 – Warranty

13.1 Virtually all Products supplied by SafetyPro are covered by a warranty. This is the warranty as provided by the manufacturer or importer. This warranty does not affect the Buyer’s rights arising from the law or the distance contract.
13.2 No claim under the warranty can be made without the original proof of purchase, namely the invoice sent with the order.
13.3 The Buyer must notify SafetyPro in writing of any warranty claim before returning the Products to SafetyPro.
13.4 When returning goods, the return form provided by SafetyPro must be used; this can be requested via info@SafetyPro.nl. Returns will not be processed without this form.
13.5 If a warranty claim submitted by the Buyer is accepted by SafetyPro or by the manufacturer or importer, the costs of the return shipment, the replacement and/or repair of the Product, and the dispatch of the (replacement) Product to the Buyer shall be borne by SafetyPro. However, if it is plausible that the defect in the Product is attributable to the Buyer themselves, or is otherwise at their expense and/or risk, SafetyPro shall not be obliged to rectify the defect in the Product or to bear any costs. SafetyPro shall therefore return the Product to the Buyer in its original condition, at the Buyer’s expense and risk.
13.6 SafetyPro will not accept parcels that are not prepaid or insufficiently prepaid.

Article 14 – Exchanges

14.1 If the Buyer is dissatisfied with the Product received for any reason whatsoever, they may exchange the Product for another product within eight days of delivery. If the Buyer wishes to make use of this option, they must notify SafetyPro in writing within the aforementioned period.
14.2 SafetyPro must always be contacted before returning a Product (info@safetypro.nl / 076-7512518). Returns will not be processed without prior contact. The Product must be returned to SafetyPro in its original, undamaged packaging, together with the proof of purchase.
14.3 Upon SafetyPro’s receipt of the Product, the Buyer will receive a confirmation of receipt, and SafetyPro will dispatch the new Product to the Buyer within 30 days. Should there be a price difference, SafetyPro will consult with the Buyer and set out new arrangements in writing.
14.4 All (return) shipments in connection with an exchange are entirely at the Buyer’s expense and risk.

Article 15 – Privacy

15.1 SafetyPro undertakes to treat all its customers’ data as strictly confidential. Personal data is entered via a secure section of the Online Shop.
15.2 SafetyPro will process personal data and store it in one or more databases.
15.3 The personal data processed consists of the details that the Buyer enters themselves in the Online Shop when ordering a Product. These details are processed and archived. The data will only be included in a SafetyPro mailing list if the Buyer gives their consent.
15.4 The purpose of processing the Buyer’s personal data is to enable SafetyPro to fulfil the Contract that SafetyPro has entered into with the Buyer. Data may only be disclosed to third parties where this is necessary for the performance of the Contract. By entering into a Contract with SafetyPro, the Buyer grants consent for this.
15.5 The Buyer has the right to access their data. At the Buyer’s request, SafetyPro will amend, supplement or delete data. Requests to access personal data and complaints regarding breaches of privacy must be submitted in writing to SafetyPro.

Article 16 – Costs

16.1 All costs relating to legal assistance, both in and out of court, incurred by SafetyPro in order to enforce its rights under the Agreement or any agreements arising therefrom shall be borne by the Buyer, subject to a minimum of 10 per cent of the Price.

Article 17 – Liability

17.1 SafetyPro’s liability towards the Buyer and third parties for damage arising from or in connection with the performance of the Agreement shall at all times be limited to the Price.

Article 18 – Competent court and Dutch law

18.1 All agreements concluded with SafetyPro are governed by Dutch law. The Vienna Convention on Contracts for the International Sale of Goods is expressly excluded. Any disputes with the Buyer arising from the Agreement concluded with the Buyer or the performance thereof shall be submitted to the competent court in Breda.