Safety warning: Petzl MGO Open (2016)
Tijdens een kwaliteitsinspectie van de Petzl MGO Open is er een probleem vastgesteld bij de hittebehandeling van een batch schroeven. Hierdoor bestaat er een kleine kans dat er barsten in de schroef ontstaan. Meer informatie hierover vindt u in deze blog.
During a quality inspection on MGO OPEN connectors, on the market since January 2016, we found the heat treatment on a batch of the screws used for this product to be non-compliant. The heat treatment defect may potentially cause cracks to form over time. While there is no proven risk to users, we have decided to change all of the affected screws as a precautionary measure.
The non-compliant MGO OPEN connectors are those with the MGOO 60 product reference number and serial numbers lower than 16132XXXXX. They were sold between January 2016 and May 11, 2016.
Non-compliance
Non-compliant screws are easy to identify:
The following products are not affected by this non-compliance: RING OPEN, SEQUOIA, MICRO SWIVEL, SWIVEL OPEN.
For all new MGO OPEN connectors with a serial number lower than 16132xxxxx, the screw must be changed if its head is not marked with the letter C.
Procedure:
1. Contact the Petzl Distributor in your country to obtain a replacement screw.
They will supply a modification kit for each of the new MGO OPEN that you have received. The kit contains:
- a compliant screw marked with the letter C
- instructions on how to remove the screw
- a green sticker if you wish to identify your modified products
2. Replace the MGO OPEN screw
3. Destroy the defective screw
Thanks in advance for your help with this operation.
Petzl’s number one priority will always be the safety and satisfaction of our clients. We are fully aware of the difficulties this alert may cause and we thank you in advance for your help.
This information is provided by Petzl, click here for the full article.