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Recall: Petzl Accu 2 Duo Z1 (2019)

Heeft u een Petzl Accu 2 van de Duo Z1 hoofdlamp, welke voor oktober 2019 geproduceerd is? Lees dan direct de blog of neem contact met ons op.

Introduction

As a precautionary measure, Petzl is voluntarily recalling its ACCU 2 DUO Z1 rechargeable batteries with serial numbers below 19Hxxxxxxxxxxx.

The model numbers of affected products are E80BHR (DUO Z1), E80BHR UK (DUO Z1 UK), E80DHR (Pack of 5 DUO Z1) and E80001 (ACCU 2 DUO Z1).

Identifying the serial number on the ACCU 2 DUO Z1

 

 

Context

We have found a compliance discrepancy in the case material of ACCU 2 DUO Z1 rechargeable batteries. As a result, the ACCU 2 DUO Z1 rechargeable batteries no longer comply with ATEX Z1 performance requirements.

We ask you to immediately stop using any ACCU 2 DUO Z1 rechargeable batteries, and to return the products to us for a warranty replacement.

No accidents have been reported. However, as Petzl is committed to delivering products of very high quality, and as a precaution, we are doing a voluntary recall of the affected products.

If you have an ACCU 2 DUO Z1 that falls within the scope of this recall, Petzl asks you to contact After-Sales Service for a warranty replacement.

Procedure

If you have an ACCU 2 DUO Z1 that meets the above criteria, please contact us to receive a compliant replacement battery. After receiving your message, we will send you a prepaid voucher for returning your battery to us. After receiving your battery, we will send you a compliant replacement battery as soon as possible.

Original article

This information is provided by Petzl, click here for the full article.