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Recall: DMM Compact Swivel Units

We zijn op de hoogte gebracht van een bijna-ongeval waarbij een DMM Director connector (A647BS) defect is geraakt. De gebruiker was ongedeerd.

Introduction

We have been made aware of a near-miss incident involving the failure of a DMM Director connector (A647BS) that parted at the swivel assembly. The user was unhurt.

Affected models

Our investigation has identified a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part.
The same swivel assembly is used in the following products, and as such we are issuing a recall for all items that share this assembly:

This recall affects all units in circulation including all colour variants (not shown above) as of the date of this recall.

Call to action

We have issued this notice ASAP for user safety reasons. We are currently finalising our returns and corrective action plan. If you have any of the products please contact us.

Frequently asked questions can be found here.

Please accept our apologies for the inconvenience. Product integrity and user safety are our highest priorities, and we are working hard to resolve this situation. Thanks for your understanding and support.

Meer informatie

Kijk voor meer informatie op de speciale safety warning pagina van DMM: ga naar de pagina of neem contact met ons op.