Above pictures show an illustrative example for each configuration of H500 Series Harnesses (padding and minor characteristics may differ, however these are not relevant for this safety notice).

Step 1: Please immediately send our attached USER SAFETY NOTICE to all customers that have purchased Article Numbers from Table 1 below that you have received from us after March 1, 2025. Please also send this DISTRIBUTOR SAFETY NOTICE to your relevant customers which are resellers of the potentially affected units and to which this notice applies. Please ask your customers to read and comply with the notices urgently. Kindly assist all your customers with the instructions.

Please make sure that the customers contacted accordingly reply to the USER SAFETY NOTICE and/or DISTRIBUTOR SAFETY NOTICE forwarded.

If, contrary to the manufacturer's intended use by knowledgeable professionals, you have sold potentially affected products to consumers, please immediately forward them attached EU Product Recall Notice.

A limited number of units of the H500-Series Harnesses produced at the Nabeul, Tunisia facility between March 1, 2025, and June 30, 2025 may have been assembled with incorrect webbing routing through the front/sternal D-ring and/or leg buckles, posing a serious safety risk. This deviation may severely limit or even completely disable the safety function of the harness in the event of a fall from height. In specific circumstances, the front/sternal D-ring and leg buckles may not be able to withstand the necessary load requirements. This could result in serious, potentially fatal, injuries.

Please stop using the H500 harness that you purchased immediately and follow the steps below to check whether your product is potentially affected. If your product is identified as affected, please continue to refrain from using it. In this case, we kindly ask you to contact us (contact details below). You will be informed by e-mail about the specific procedure for return.

First, locate the manufacturing label on your H500-series harness model.

Step 1: Article Number

Please check whether the Article Number indicated on your product is included in the table above.

• If the Article Number on the manufacturing label of your H500 product is not listed in the table above, the unit is compliant—no further action needed.
• If the Article Number on the manufacturing label of your H500 product is listed in the table above, proceed to Step 2

Honeywell Fall Protection France SAS will examine the returned products. If your harness is not affected, we will of course return it to you as quickly as possible and free of charge. If your harness is found to be affected by the safety issues described above, Honeywell Fall Protection France SAS will contact you immediately and provide one of the following remedies free of charge:

1.Repair of the affected harness to restore full compliance with the applicable safety and performance requirements; or
2.Replacement of the affected harness with a new product of the same type that meets all applicable safety and quality specifications. Contact our customer service team via e-mail (contact details below) for return shipping labels and instructions.

Consumers seeking further information regarding this recall may contact our customer service team via e-mail:

We sincerely apologize for any inconvenience this may cause and ask for your understanding as we take this measure in the interest of your safety.
Please inform others about this recall, especially if you know someone who has been offered, lent, or sold the recalled product.